Most businesses that have networks of any size rely on information technology - IT - teams to keep the up and running. This means that the success of their company relies on the effectiveness and
ability of them to reduce outages, mitigate threats, and prevent damage to the network. This is why it is critical that you have the right people for your IT team. There are some questions that you can ask of your IT team, whether they are new or experienced, to determine if they are sufficient for your company.
Are they adaptable? IT professionals should be able to adjust to any situation. No two problems are the same, so it is imperative that they are possess the ability to react differently to each individual problem.
Are they up to date on the latest technologies and trends? They should have at least a basic understanding of new technologies and trends that become available on the market. If they notice something that could be beneficial to your business, they should have no fear in voicing their opinions or providing their advice.
Do they back up your data? A catastrophic failure could result in substantial data loss. If they are not backing up your data frequently enough, you may lose everything. Good IT employees will make backups a part of their daily or weekly routine and know how to switch over to the backed up data in a short amount of time.
Are the aware of the threats to your business? New vulnerabilities and threats are introduced all of the time. Your employees need to keep up with these threats and have a clear understanding to their impacts and how to mitigate them. One security breach can cripple a business, so it is essential that they are aware of any threat.
Do they have contingency plans in place? Although IT professionals should be able to adapt to any situation, they should have a set of general responses to anything that could go wrong on the network. It provides them with basic steps to solving problems that can be combined with their quick wit.
Can you trust your team? The most important question is of trust. If your network is compromised from an inside threat, it does not matter how secure it is from the outside world. You should have a clear background of any IT professional to decrease the likelihood that they would steal or damage your data for another company.
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